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About HeartMelts
About Us
Born in the heart of Toronto, our soy wax candles are more than just home décor—they’re a reflection of care, craftsmanship, and conscious living. Each candle is hand-poured in small batches using 100% natural soy wax, eco-friendly wicks, and clean fragrances. No paraffin. No shortcuts. Just pure, sustainable comfort
Why Us
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Quality Assured
Our candles are crafted with 100% natural soy wax and hand-poured in Toronto. They’re free of parabens and phthalates, offering a clean-burning experience that’s safe for your home. Every candle reflects our commitment to purity, sustainability, and quality.
Exceptional Service
Our dedicated team is committed to providing exceptional service, ensuring your shopping experience with us is as special as our Candles.
Customer Satisfaction
Customer satisfaction is our top priority. We aim to exceed expectations and create a lasting impression with our premium quality candles and services.
Frequently Asked Questions
Shipping & Delivery
Our shipping is fast and reliable, ensuring your candles reach you in perfect condition. We offer various delivery options to suit your needs.
Product Information
We’re proud to be fully transparent about what goes into our candles. Each one is hand-poured using 100% natural soy wax—free from parabens, phthalates, and harmful additives. Our clean-burning formula ensures minimal soot and a safe, eco-friendly glow. Whether you're scent-sensitive or simply value purity, you can enjoy our candles with confidence.
Order Issues & Returns
If you encounter any issues with your order or need to return a product, our customer service team is here to assist you promptly and efficiently.